We are here to help
Most answers are below. If yours is not, a person will read what you send — we reply within one working day, Monday to Saturday, 10am – 7pm IST.
Ticket support
The fastest route if you have an account. Your product, plan and credit history are already attached, so nobody has to ask you for them.
Email us
No account needed. Include your seller name and what you were doing when it went wrong, and you will save yourself a round trip.
Supplier questions
Listing your products for sellers to import, approval, or a report a seller has raised against one of your products.
Common questions
The eight we are actually asked.
Still stuck?
Write to us. Tell us what you expected and what happened instead — that is genuinely all we need, and it is usually faster than trying to describe the whole setup.
Monday to Saturday, 10am – 7pm IST
Looking for the rules rather than a person? Terms, Privacy, Refunds.